Payment - Shipping - Returns - Care - Size charts
Effective November, 2007 Payment
Island Hoppers Online accepts all major credit cards including Visa, Mastercard, American Express and Discover. We also welcome all bank debit cards. No pin number is necessary. Additionally for your convenience we offer Paypal and Google Checkout.

Standard U.S. Shipping
All apparel items on the Island Hoppers Online website are shipped within the U.S. for the entire order using UPS. Any back ordered item(s) from original order will also be shipped by standard shipping. Items are shipped by UPS. Most items will arrive in 2-7 days from shipment date. We make every effort to ship each order the same day it is received. Occasionally due to back orders from manufactures and other matters beyond our control, orders can be delayed as much as one week at best, longer occasionally. If you have special requirements please note them in the comments section of the order form. We will make every effort to accommodate.

Returns
In order to expedite your exchange or refund, please follow these instructions:
Only unwashed and with tags attached items will be accepted for a period of 30 days from date of invoice. Items returned washed, used or past the 30 day period will be returned. You must have a receipt enclosed for refund. No exceptions. We will not accept items for return purchased from anywhere but Island Hoppers Online. Clearly identify what you would like us to do:(Same print - different size, different print with correct size stated, refund, etc.) Please fold your item carefully.

Return via Priority mail or other method to:
Island Hoppers
803 West Harbor Drive, Suite A
San Diego, California 92010

Please enclose your contact phone number and a clear, legible return address.

We will process your request the same day it arrives and return it to you immediately.

We welcome special orders and requests, however any items that are special ordered for either an individual or group request are non returnable. This includes all group purchases of 12 or more items. A special order is defined as any item that does not appear on this site at the time of order (placed by phone or e-mail by as a special request or bulk order), or, is ordered in quantities that exceed our normal stock inventory amounts.

Care Of Your New Items
Each clothing item will have a care or cleaning tag attached. Each manufacturer will suggest similar methods, but for overall best results we recommend cold wash and cool or hang dry. Some silks are hand washable and line dry. Most silks require dry cleaning by a reputable cleaner. If you follow these instructions your new items will retain size and color for years to come. We will not be responsible for clothing that is shrunk or otherwise damaged by not following proper care instructions. The only thing that will shrink clothing is heat from either the wash or the dry. If it shrinks it is only due to the fact you did not care for it properly.

Sizing
Our clothing is from the finest companies in the industry. As with all better quality clothing very strict guidelines are used to produce each piece. Each manufacturer will use the same basic size standards, although there may be a variance of 1/2 inch in the charts shown below. Not all items are available in the sizing charts shown. Sizing available is shown in the menu selection next to each item pictured on the actual webpage where the item is located.

Measurements below are the actual sizes of our clothing and are not the same as your measurements. For best fit measure a comparable existing item that fits you the way you would want your new item to fit. Remember, most Aloha wear is designed loose and comfortable.